Privacy Policy
This Privacy Policy explains how Nexusmatrixia (“we”, “us”) collects, uses, stores, and shares personal data when you use our fitness coaching website and related services. It also explains your rights and how to contact us.
1. What personal data we collect
- Contact and lead data: when you submit a contact/lead request or otherwise contact us (e.g., name, email address, phone number, and any message you provide).
- Account and service data: information you provide to schedule or receive coaching (if applicable).
- Communication data: records of emails or messages you send to us.
- Device and usage data: technical data about your device and browsing activity, if we use cookies or similar technologies.
2. Legal basis and consent
We process personal data in accordance with the Law of Ukraine “On Protection of Personal Data” dated 01.06.2010 No. 2297-VI. Where we rely on consent (for example, for non-essential cookies/identifiers), you may withdraw it at any time by using the cookie settings/consent controls provided on the site.
3. Cookies and similar identifiers
If we use cookies or similar technologies to store or access information on your device, we provide a consent mechanism. You can review our processing and manage your preferences via our privacy settings and this Privacy Policy.
This is done in line with the Law of Ukraine “On Protection of Personal Data” dated 01.06.2010 No. 2297-VI.
4. How we use personal data
- To respond to your inquiries and provide requested information.
- To communicate with you about fitness coaching services.
- To operate, maintain, and improve our website and services.
- To protect our rights and ensure compliance with applicable law.
5. Sharing and disclosure
We do not sell your personal data. We may share personal data only when necessary to provide services (e.g., with service providers that process data on our behalf), or when required by law.
In e-commerce contexts, we ensure that consumers have direct access to identifying information about the seller/provider, in accordance with the Law of Ukraine “On Electronic Commerce” No. 675-VIII.
6. International transfers
If personal data is transferred outside Ukraine for hosting or technical processing, we apply appropriate safeguards as required by applicable Ukrainian data protection rules.
7. How long we retain personal data
We retain personal data only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your rights
Under the Law of Ukraine “On Protection of Personal Data” dated 01.06.2010 No. 2297-VI, you may have rights such as: access to your personal data, correction of inaccurate data, withdrawal of consent (where applicable), and other rights provided by Ukrainian law.
9. Consumer inquiries and complaints
If you have questions, requests, or complaints related to services provided at a distance online, we provide pre-contract information before you place an order and instructions for submitting claims/complaints. This is done in line with the Law of Ukraine “On Protection of Consumers”.
10. Contact details
Business name: Nexusmatrixia (PE)
Legal address: 15a Saksahanskoho St, Kyiv, 02002, Ukraine
Company EDRPOU (registration ID): 24200953
Email: contact@nexusmatrixia.com
Phone: +380 734 841 3511
Legal representative: Laura Weber, Managing Director